Your Most Trusted Health Partner

Effective Date: January 1, 2026

These Terms and Conditions govern your use of the trusted medical guide website and services. By accessing our services, you agree to be bound by these terms.

1. Services

trusted medical guide provides healthcare services, wellness consultations, and health information through in-person and telehealth modalities. Our services are intended for informational and clinical care purposes only and do not replace emergency medical care.

2. Patient Responsibilities

Patients are responsible for providing accurate health information, attending scheduled appointments or providing 24-hour cancellation notice, following physician-recommended treatment plans, and maintaining updated insurance and payment information.

3. Appointment Policy

Appointments canceled fewer than 24 hours in advance may be subject to a $75 cancellation fee. No-shows for scheduled visits may forfeit the consultation fee. Emergency cancellations are handled on a case-by-case basis at our discretion.

4. Payment and Insurance

Payment is due at the time of service. We accept major credit cards, HSA/FSA funds, and most major insurance plans. Patients are responsible for understanding their insurance coverage and any out-of-pocket costs.

5. Telehealth Disclaimer

Telehealth services are subject to state licensing requirements. Video consultations require a stable internet connection and an appropriate private setting. Telehealth is not appropriate for medical emergencies — call 911 immediately if experiencing a life-threatening situation.

6. Limitation of Liability

trusted medical guide is not liable for outcomes resulting from patient non-compliance with medical recommendations, incomplete disclosure of health history, or use of services for purposes other than those intended.

7. Contact

For questions regarding these terms, contact us at info@trustedmedicalguide.info or +91 9301103314.

Effective Date: 2026

trusted medical guide is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal health information in compliance with HIPAA and applicable federal and state laws.

1. Information We Collect

We collect personal information including your name, date of birth, contact information, insurance details, medical history, and health data necessary to provide care. We may also collect website usage data through cookies to improve your digital experience.

2. How We Use Your Information

Your information is used to provide and coordinate healthcare services, process insurance claims, communicate appointment reminders and health updates, comply with legal obligations, and improve our services.

3. HIPAA Compliance

As a covered healthcare entity, trusted medical guide adheres strictly to HIPAA regulations. Your Protected Health Information (PHI) is never sold or shared for marketing purposes without your explicit written consent.

4. Data Security

We implement industry-standard encryption, access controls, and security protocols to protect your data. Our electronic health records system is fully HIPAA-compliant and audited regularly.

5. Your Rights

You have the right to access your medical records, request corrections, restrict certain uses of your information, receive an accounting of disclosures, and file a complaint with the Department of Health and Human Services.

6. Contact Our Privacy Officer

For privacy concerns or to exercise your rights, contact our Privacy Officer at info@trustedmedicalguide.info or call +91 9301103314.